Office Administrator—
Position Overview: We are seeking a compassionate, organized, and detail-oriented Mental Health Office Administrator to join our dedicated team. In this role, you will play a critical part in ensuring the smooth operation of our mental health practice, allowing our clinicians to focus on providing exceptional care to our clients.
Key Responsibilities:
Client Services:
Serve as the first point of contact for clients, providing a welcoming and professional atmosphere.
Schedule appointments, manage cancellations, and coordinate with clinicians to optimize the schedule.
Handle inquiries related to services, billing, and insurance with empathy and confidentiality.
Administrative Support:
Maintain accurate client records and ensure compliance with HIPAA and other privacy regulations.
Manage electronic health records (EHR) and update files as needed.
Prepare and distribute client intake forms and other documentation.
Billing and Insurance:
Process payments, prepare invoices, and manage accounts receivable.
Verify insurance benefits, submit claims, and follow up on outstanding claims.
Provide clients with clear explanations of their benefits and billing statements.
Office Management:
Order and manage office supplies and equipment.
Ensure the office is clean, organized, and client-ready.
Coordinate with vendors and service providers as needed.
Qualifications:
Previous experience in office administration, preferably in a healthcare or mental health setting.
Strong organizational and multitasking skills.
Excellent communication and interpersonal skills.
Proficiency in Microsoft Office Suite and familiarity with EHR systems (experience with [specific EHR system, if applicable] is a plus).
Understanding of medical billing and insurance processes.
Commitment to confidentiality and professionalism.
What We Offer:
A supportive and inclusive work environment.
Competitive salary and benefits package.
Opportunities for professional development.
The chance to make a meaningful difference in the lives of individuals and families.
Medical Billing Specialist—
Position Overview: We are seeking a detail-oriented and experienced Medical Billing Specialist to join our team. In this critical role, you will be responsible for ensuring the accurate and timely processing of medical claims and payments, contributing to the financial health of our practice.
Key Responsibilities:
Claims Management:
Prepare, review, and submit medical claims to insurance companies.
Verify patient insurance coverage and benefits.
Follow up on unpaid or denied claims and resolve discrepancies.
Billing Operations:
Generate and send invoices to patients for out-of-pocket expenses.
Process payments and manage accounts receivable.
Provide clear and accurate billing statements to patients and answer related inquiries.
Compliance and Documentation:
Ensure compliance with HIPAA and other regulatory standards.
Maintain accurate and organized records of all billing activities.
Regularly update knowledge of insurance guidelines, including Medicare and Medicaid.
Collaboration:
Work closely with clinical and administrative staff to address billing-related issues.
Communicate with insurance providers to resolve claim issues or disputes.
Support patients in understanding their insurance benefits and financial responsibilities.
Qualifications:
Proven experience as a Medical Billing Specialist or in a similar role.
Proficiency in medical billing software and electronic health record (EHR) systems. Experience with Simple Practice is a plus.
Strong understanding of medical terminology, CPT and ICD coding, and insurance processes.
Exceptional attention to detail and problem-solving skills.
Excellent communication and interpersonal skills.
Ability to handle confidential information with professionalism and integrity.
What We Offer:
Competitive salary and benefits package.
Opportunities for professional growth and training.
A supportive and collaborative work environment.
The chance to contribute to the success of a mission-driven healthcare practice.
AMFT—
Position Overview: We are seeking an Associate Marriage and Family Therapist (AMFT) to join our team of dedicated professionals. The ideal candidate is passionate about helping clients navigate life's challenges and is committed to personal and professional development.
Key Responsibilities:
Provide individual, couple, and family therapy sessions under supervision.
Develop and implement individualized treatment plans for clients.
Maintain accurate and timely clinical documentation in compliance with legal and ethical standards.
Participate in regular supervision meetings and training to enhance therapeutic skills.
Collaborate with colleagues and other professionals to ensure comprehensive client care.
Stay updated on best practices, research, and advancements in the field of marriage and family therapy.
Qualifications:
Master's degree in Marriage and Family Therapy or a related field.
Active AMFT license in CA.
Demonstrated ability to work effectively with diverse populations.
Strong communication, organizational, and problem-solving skills.
Commitment to ethical and professional standards of practice.
Preferred Qualifications:
Experience working with [specific populations, e.g., children, trauma survivors, etc.].
Bilingual or multilingual abilities.
Familiarity with electronic health records (EHR) systems.
What We Offer:
Competitive salary or fee split, based on experience.
Opportunities for professional growth and development.
A supportive and inclusive work environment.
Access to supervision hours to meet licensing requirements.
Flexible scheduling options.